A study published in the journal Pharmacia surveyed 901 licensed pharmacists in Jordan between March and June 2025 to evaluate the adoption of artificial intelligence within the sector. Researchers found that while 75.1 percent of the surveyed pharmacists reported familiarity with AI, only 41.7 percent had actually used AI tools in their professional practice during the previous twelve months. The data indicates a significant gap between the awareness of these technologies and their practical application among pharmacy professionals in the country. This discrepancy suggests that infrastructure or other institutional barriers may be limiting the integration of digital tools into daily pharmaceutical operations despite a high level of conceptual understanding among the workforce.
Drivers of Technology Adoption
Recent graduates demonstrate a higher propensity for integrating artificial intelligence into their workflow. Pharmacists who completed their education after 2020 showed an adjusted odds ratio of 1.943 for using these technologies compared to those who graduated earlier. Academic specialization also correlates with usage frequency. Individuals holding postgraduate degrees recorded an adjusted odds ratio of 2.402 for AI implementation when compared to diploma holders. Beyond individual qualifications, physical work environment conditions remain a primary determinant for professional digital engagement. The availability of digital infrastructure within the workplace doubled the likelihood of adoption, resulting in an adjusted odds ratio of 2.099. These statistical findings suggest that both advanced training and modernized facilities are central to closing the implementation gap observed across Jordan.
Infrastructure and Generational Trends
Professional experience and workplace conditions create distinct patterns in digital tool implementation among Jordanian pharmacists. Data shows that pharmacists who completed their education before 2020 and worked in environments lacking necessary digital infrastructure reported an AI adoption rate of only 16.0 percent. Conversely, graduates who finished their studies after 2020 maintained a 67.3 percent AI adoption rate even when operating within these same low-infrastructure settings. These figures indicate that recent educational training may partially mitigate the constraints imposed by inadequate workplace technology. While physical resources remain a significant factor for the broader workforce, younger practitioners demonstrate a higher capacity to integrate these tools regardless of the technical limitations present in their clinical environments.
Current AI Usage Patterns
Pharmacists who successfully integrated artificial intelligence into their professional workflows utilized these digital resources for specific clinical tasks. Data collected during the study reveals that 42.3 percent of pharmacists who employed AI tools focused their efforts on verifying medication information. This primary application shows a reliance on automated systems to confirm pharmacological details during daily practice.
Beyond information verification, practitioners also applied these technologies for more complex clinical analysis. The research indicates that 8.3 percent of AI-using pharmacists utilized these tools to analyze patient data or recommend specific dosages. These findings reflect the current distribution of utility, where administrative and informational support tasks currently precede advanced analytical functions in the adoption patterns of Jordanian pharmacy professionals.
Educational Interventions Reduce Anxiety
A total of 301 participants volunteered for a 60-minute educational webinar on artificial intelligence held between April and July 2025. This intervention aimed to assess how structured training shifts professional perspectives on digital integration. Following the webinar, the percentage of pharmacists believing AI would replace their jobs fell from 70.0 percent to 24.6 percent. Concurrently, the study recorded a shift in attitudes regarding clinical benefits. Agreement among attendees that AI helps provide optimal pharmaceutical care rose from 20.9 percent to 75.4 percent following the educational intervention. These figures suggest that targeted information sessions influence the professional outlook of Jordanian pharmacists regarding the role of automation in their daily practice.